What is Statuspage?
StatusPage is an online platform that allows organizations to create and manage public pages where they communicate the status of their services and systems, informing users about any outages, issues, or planned maintenance.
What do you use Statuspage for?
Improved user feedback: users can provide feedback and report problems via Statuspage, allowing the organisation to respond quickly to problems and improve the quality of service.
Reducing the number of support inquiries: A publicly available service status page allows users to get information about the current status without having to contact customer support, which reduces the burden on the support team.
Proactive notifications: Statuspage allows organizations to create scheduled maintenance or outage notifications, informing users in advance of planned service interruptions and minimizing their negative impact.
Performance monitoring: Statuspage provides organisations with tools to monitor service performance and availability. This allows you to identify and resolve issues faster and improve overall service reliability.
Why we love Statuspage
The status page allows you to efficiently share information about the status of services with users and maximizes the transparency of service operation.
It immediately notifies users of outages or problems, helping to enhance the customer experience.
It reduces the need for individual communication about active outages, saving the support team time and resources.
It offers the ability to set up personalised notifications for different groups of users or services.
It provides a record of outage history and performance, allowing you to analyse and improve service operations.
By regularly sharing system status and incident response, it improves overall credibility and perception of service reliability.
What we can help you with
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