Process Digitalization
Leave the Routine to Computers
Digitalizing processes, communication, and request tracking accelerates interactions between the company and employees. Salary increase? Broken printer? Change of address? Everything can be solved quickly, clearly, and efficiently.
What we do as part of digitalization
And what benefits it brings to you.
We connect agendas and interests of company departments
Jan Špatenka
Strategy and Innovation Enthusiast
Digitalization will move your company forward. Let’s discuss its benefits and risks.
This is what a successful digitalisation of a company looks like
Simpler Processes
Employees create backoffice or IT requests in a unified way and in one place.
Overview for Processors
Processors receive tickets through one communication channel to one location.
Overview for Users
The user can see who is attending to his request and how the solution is progressing.
Evaluation Option
Reports allow you to assess the speed and quality of processes.
The advantages of digitisation in a nutshell
References
Reference
Česká spořitelna: Secure Migration of a Large Jira System to the Cloud
Together with Česká spořitelna, we successfully moved their complex Jira system from an on-premise environment to the cloud. The migration brought the bank a more modern and flexible working environment for over 4,000 employees across dozens of teams. Through thorough analysis, process redesign and an agile approach, the entire system was significantly simplified while maintaining the highest security standards.
Cloud Migration
11.03.2025
Reference
Publicis Groupe: Optimized media invoicing process
Publicis Groupe, a major international communications and advertising company, turned to MoroSystems Orchestra to optimize the entire media billing process – from the first meeting with the client to the final payment of the service. The common goal was to reduce dependence on individual specialist knowledge, simplify administration and thus save time and costs. Within two months, a clear plan with 25 suggestions for incremental improvements was developed, some of which Publicis Groupe immediately put into practice.
Project Management
17.02.2025
Reference
Pluxee: Optimizing user management and helpdesk portal
We helped Pluxee simplify identity management, automate access and streamline the customer portal for 31 countries. The result is faster support, less administration and cost savings.
IT service management
29.01.2025
“I appreciated working with MoroSystems because they were able to adapt to the customer’s pace, ensuring that the agreed budget was used as efficiently as possible. The consultant from MoroSystems carried out a thorough analysis of the migrated environment, the nature of the data, and associated tools, and based on that, the most efficient migration method was chosen. I also appreciate the thorough documentation of the entire migration.”
Aleš Bubán
Project Manager, Solargis
How to connect business, processes, people and tools in harmony?
Schedule a free consultation.
