The end of 2024 was special for us at MoroSystems Orchestra. In addition to our existing Cloud specialization, we added ITSM specialization from Atlassian, which strengthened our position on the Czech and Slovak market. At the same time, we proudly claim the title of Atlassian Platinum Solution Partner – the highest level in the partner program.
ITSM specialization: connect DevOps and business
IT Service Management Specialization (ITSM) is an exclusive “stamp” from Atlassian, confirming that we are masters in IT Service Management. What do you mean by that?
- Knowledge of Jira Service Management: we can set up the tool so that IT teams, developers and business communicate smoothly, transparently and in real time.
- Experience with ITIL and best practices: it’s not just about Jira, it’s about processes, metrics and methods – from service desk provisioning to complex incident and operations management.
- Complete customer solutions: We know how to set up ITSM in a small start-up and a multinational corporation. We tailor processes, integrations and reporting to the specific needs of each company.
What does this mean for you? Faster and more efficient ITSM deployment, transparent operations, simple SLA management and, above all, the satisfaction of end users who get the answer exactly when they need it.
Cloud specialisation: the easy and secure way to the cloud
We have already acquired our Cloud Specialization in early 2023. Atlassian recognizes partners who:
- They can migrate applications and data from on-premise solutions to the cloud even in very demanding projects.
- They have extensive experience in cloud architecture, integrations and security standards.
- They provide optimization suggestions and user support at the highest level.
With this specialisation, we can ensure a smooth transition to the Atlassian Cloud so you can benefit from its fast, flexible and secure solution – with minimal risk and downtime.
We are an Atlassian Platinum Solution Partner: the highest level of trust
Being a Platinum Solution Partner means that we have reached the highest possible level in the Atlassian Partner Program. We pride ourselves on:
- A highly trained team: Our specialists undergo regular training, training and certification from Atlassian.
- Proven expertise: we have successful projects for companies of various sizes and industries.
- A stable and long-term partnership with Atlassian: You benefit from our close ties and access to internal resources to ensure you get the best support.
Each of these specializations – whether Cloud or ITSM – delivers faster and more efficient service delivery, lower implementation and operational costs, and most importantly, deeper insight into process optimization. Combined with our Platinum Partner status, you get a guarantee of quality, speed and know-how.
- Value is key: We use proven processes and methodologies to get your solution up and running quickly.
- Individual approach: we can design a tailor-made solution – whether you need to run a small service desk or support a robust enterprise platform.
- Comprehensive support: when you encounter a challenge, we have the resources and experience to guide you every step of the way.
- Proven quality: we meet Atlassian’s stringent requirements to carry the Specialist Partner level award.
Fall in love with the Atlassian solution with us
At MoroSystems Orchestra, we love it when things run smoothly, and we enjoy fine-tuning processes to bring you the most value from Atlassian products. Whether it’s moving to the cloud or IT at your fingertips, you’re in good hands with us.
Want to talk about options for migrating to the cloud, implementing ITSM or extending your existing Atlassian solutions? Get in touch – We’d be happy to discuss everything with you over a cup of coffee (or even virtually) to conjure up the best solutions for your business.
